Creative Services Project Manager

Emerald Fox is seeking a Creative Services Project Manager who can confidently lead the day-to-day execution of client projects and ensure projects move forward with clarity, momentum and excellence. This role is for someone who enjoys organizing creative work, managing people, and keeping projects moving.

The right person is both confident as a designer and experienced in managing graphic design and layout projects from start to finish. It is a hands-on project management role with real responsibility for timelines, quality, and follow-through.

While this is not a Director title, it is a senior position with meaningful responsibility and the opportunity to grow into broader leadership over time.

Agency or professional services experience is strongly preferred.

What You’ll Do

As our Creative Services team continues to grow, we are looking for someone who can bring consistency and leadership to project execution. 

Success in this role means:

  • Projects run on schedule and within scope

  • Designers are supported and utilized effectively

  • Clients feel guided and confident

  • Creative quality improves through strong process

  • Profit margins are protected

  • Leadership is freed to focus on strategy rather than daily coordination

If you are energized by creating order, leading people, and delivering exceptional client experiences, you will thrive here.

What You Will Own

Lead Creative Projects

  • Lead Creative Services projects including brand design, marketing collateral, and document-based deliverables such as brochures, proposals, and templates.

  • Own project schedules, scopes, and budgets

  • Proactively manage risks, solve problems, and keep work progressing.

  • Coordinate work from kickoff through final delivery, ensuring expectations are clear and deadlines are met.

  • Balance workloads across internal designers and independent contractors to support both quality and efficiency.

Guide the Creative Process

  • Move projects from concept through production.

  • Review creative work and provide clear, actionable feedback that supports project goals and outcomes.

  • Ensure print and production requirements are understood and addressed early.

  • Partner with designers as a leader and sounding board.

Manage People and Execution

  • Manage and support creative team members through task assignment, workload management, and ongoing feedback.

  • Step in as a doer when needed to support coordination, documentation, and problem-solving.

  • Foster a calm, organized, and accountable working environment.

Serve as a Client Leader

  • Serve as a primary point of contact for internal stakeholders and clients regarding project status and deliverables.

  • Translate strategy and direction into clear briefs and actionable tasks.

  • Communicate changes and constraints clearly, directly, and professionally.

  • Confidently manage scope and recommend additional services when appropriate.

Strengthen How We Work

  • Contribute to improving creative workflows, tools, and project management processes.

  • Apply agency or professional services best practices to help the team work more efficiently and consistently.

  • Help scale a creative team for quality, efficiency and growth

What We Are Looking For

Required

  • 5+ years managing graphic design or creative projects from start to finish.

  • Strong project management experience, including managing people and multiple active projects.

  • A solid understanding of graphic design and layout workflows

  • A strong eye for quality, detail, and consistency.

  • Excellent organizational skills and follow-through

  • Comfort operating with ownership and accountability

  • Someone who genuinely enjoys project leadership and takes pride in delivering exceptional work.

Preferred

  • Agency or creative services background

  • Experience managing designers

  • Familiarity with print and brand development projects

  • Working knowledge of Adobe Creative Suite, including InDesign, Illustrator, and Photoshop

  • Experience with project management tools such as Asana, Monday, ClickUp, or similar.

Opportunity for Growth

This role is designed for someone who wants to expand their leadership impact over time. As Emerald Fox grows, there will be opportunities to take on broader responsibility within Creative Services.

 

Before we go, we should mention some of the other perks that come with being a Fox:

  • Hybrid or remote work options—work from anywhere that inspires you 

  • Company-sponsored health insurance with vision and dental options 

  • 401(k) matching program to invest in your future 

  • Flexible PTO because we believe in work-life balance 

  • Office closed on Fridays—yep, we love a long weekend 

  • Adobe CC training provided by our in-house Adobe Certified Professionals 

  • Professional development opportunities to keep your skills sharp

Apply for this Job

Please fill out the form below. Please upload your portfolio using one of the methods in the application.